Privacy Policy & HIPAA PHI Protection
Protecting your personal data and Protected Health Information (PHI) through robust industry security standards.
Our HIPAA Privacy Commitment
At Collabria Pro, our privacy commitment is built on the principles of security, confidentiality, and trust. We strictly uphold the protection of your personal information and Protected Health Information (PHI), ensuring all data shared with us is safeguarded through robust, industry-standard internet security protocols.
1. Utilization of Protected Health Information (PHI)
To support accurate and compliant medical billing operations, we securely utilize PHI and provider information solely for essential healthcare transactions, such as:
- Patient demographic entry and insurance eligibility verification
- Medical claim creation, code scrubbing, and submission to commercial, Medicare, and Medicaid payers
- Remittance advice processing, electronic payment posting, and denial management
- Patient statement generation and billing inquiries as authorized by the healthcare provider
This data is stored and managed within our secure digital environment, accessible only to authorized personnel and handled in full compliance with applicable privacy regulations.
2. Why Put Your Trust in Collabria Pro?
By entrusting Collabria Pro with the management of your revenue cycle, you give us the opportunity not only to serve your practice but also to demonstrate our unwavering commitment, accountability, and dedication. We operate under strict legal and ethical obligations to honor that trust in every circumstance.
Our internal protocols undergo regular audits to maintain full compliance with:
3. Information Security Measures
We implement comprehensive physical, technical, and administrative safeguards. All data transmission between client clinics, clearinghouses, and our servers occurs via TLS 1.3 encrypted connections. Multi-factor authentication (MFA) and granular role-based access control (RBAC) ensure that team members access only the minimal necessary health information required to perform their assigned billing duties.
4. Contacting the Privacy Officer
If you have any questions or concerns regarding our privacy policies or data handling standards, please contact our compliance department: